FREQUENTLY ASKED QUESTIONS

  • Q: How long will my PPV membership last? A: Expires on June 1, 2019

  • Q: Can I get a partial refund if I only use the service for one day? A: No, sorry, there are no refunds. Also, per CLRG regulations, we are not allowed to livestream Solos or Figures.

  • Q: How many people can use my login? A: Your account is limited to 3 IP address logins, after that it will be flagged and suspended. If your account is locked, please email: info@visionmixer.tv and mark the message "High Priority", or hit us up in the Chat Room.

  • Q: Can I purchase the photos or videos from you at a later date? A: No according to our agreement with CLRG. Contact us for a case by case basis review.

  • Q: How I do reset my password? or I forgot my email address: CLICK HERE