FREQUENTLY ASKED QUESTIONS

  • Q: How long will my PPV membership last?  A: Expires on June 1, 2018
  • Q: Can I get a partial refund if I only use the service for one day?  A: No, sorry, there are no refunds. Also, per CLRG regulations, we are not allowed to livestream Solos or Figures. 
  • How many people can use my login? Your account is limited to 3 IP address logins, after that it will be flagged and suspended. If your account is locked, please email: info@visionmixer.tv and mark the message "High Priority".
  • Q: Can I purchase the photos or videos from you at a later date? No according to our agreement with CLRG. Contact us for a case by case basis review.
  • How I do reset my password? or I forgot my email address: CLICK HERE